Please press the corresponding button based on the type of use, avoiding pressing both at the same time to prevent damage to internal components that could lead to continuous water flow. Do not place water bottles in the water tank, as this can affect the siphon effect, leading to blockages and the generation of urine scale. When deep cleaning is required for the toilet bowl, you can contact a professional cleaning service company.
Correct use of dual-flush systems
The small button is for small amounts of waste, and the large button is for solid waste. Pressing both buttons at once is not only environmentally unfriendly but also more likely to damage the mechanical structure, resulting in leaks.
Do not place water bottles for water saving
The toilet pipe relies on specific water flow to form a siphon. Putting a water bottle in reduces the water volume, resulting in poor flushing and urine scale deposits, which actually uses more water.
Daily maintenance points for the toilet bowl
Maintaining toilet cleanliness can extend the life of the equipment.
Before using bleach, please first understand Method for using bleach from the Centre for Health Protection(opens in a new window), and operate according to the product label.
- Regularly brush the small water outlet holes to prevent crystallization blockage.
- Do not use strong acids or high-concentration bleach to avoid damaging the porcelain enamel surface and internal rubber components.
- If you notice continuous running water, you should check if the internal components of the water tank are worn out.
When to book professional cleaning
If difficult-to-treat yellow/black urine scale deposits or sewer odors appear, please schedule a professional cleaner for treatment and deep maintenance.


